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Category: Business Development

Market Research – ignore it at your peril.
3 October 2015

Tags: distribution cover, market research, market share, monitoring competition, tracking market share, tracking measures

Companies who do not closely monitoring competitive threats are likely to spend little (or nothing at all) on Market Research. There is a real danger in this. How do you …

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Competitors – ignore them at your peril.
26 September 2015

Tags: competition in Kenyan business, competitive threat, competitor activity, Kenya SME's, monitoring competition

Why do so many SME’s in Kenya care so little about what their competition is up to? Some say they care about it but then don’t monitor competitor activity closely …

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The World is Going Social and for once we are not Talking about Media
25 May 2015

Tags: Corporate Philanthropy, Corporate Social Responsibility, CSR, Equity Bank, Goodvertising, Hope for Children, Kenya Airways, Samsung, The Blue Sweater

I have recently been reading more about Social Corporate Responsibility (SCR).  It has been tweeted by numerous marketing pundits as one of the next big things to look out for …

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How Unique is the Kenyan Consumer?
21 August 2014

Tags: Airtel, Banking, CCK, Coca Cola, Consumer trends, Customer Service, Kenya Customer, Orange, Pepsi, Safaricom, YU

Standing in a slow moving queue in a local bank with other aggravated customers got me thinking: is the Kenyan consumer so loyal that one will stand through such poor …

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